Guidance for Movers and Customers – AMSA – American Moving and Storage Association



Guidance for Consumers Moving During the Coronavirus Outbreak


Like so many other organizations and businesses, the American Moving & Storage Association (AMSA) values the health and safety not only of our staff and members, but also consumers who have plans to move within the near future.

Many of our members are taking specific steps to mitigate risks to the health and safety of their employees and consumers, as well.

The World Health Organization and the Centers for Disease Control and Prevention are constantly updating their guidance, and we recommend checking their sites and/or following them on social media to receive the latest news and updates. AMSA will continue to monitor this quickly evolving situation and provide updates when practical.

Here is a sampling of our professional mover member measures for managing through Coronavirus:

  • Many professional movers have the capability to provide virtual estimates rather than in-home ones; please remember: legitimate movers will never provide an estimate over the phone
  • AMSA ProMovers have taken the time to reiterate the practices of good hygiene, like frequent hand washing, providing hand sanitizer and gloves for the moving crews
  • Some movers are also utilizing free resources available at to plan for their specific situations, assisting owners and managers of small to midsize businesses to prepare their employees, operations and assets in the event of an emergency. They have resources on both emergency response and business continuity.
  • Rather than greeting customers with handshakes, AMSA members are encouraging their employees to greet them in some other way, including a fist or elbow bumps
  • Check your professional mover’s website for other ways that they are mitigating risk

As you plan and prepare for your move, here are some steps you can take:

  • To ensure everyone’s health and safety, if you or anyone within your household may have contracted Coronavirus, or are isolating due to exposure to the virus, call your moving company and explain the situation; in many cases, movers will work with you
  • If you must cancel your move, be sure to ask questions about how your professional mover is managing cancellations now
  • Your health and the health of your family is important. If you are in a vulnerable group, over 60 or have a compromised immune system, schedule your move after the pandemic is over if it is at all possible.
  • Provide your moving crew access to a sink, soap and paper towels throughout your move. If this isn’t practical, and it is readily available, provide hand sanitizer
  • Purchase new moving boxes and tape; this isn’t the time to use recycled boxes from online sources and free sites or from stores
  • If you have not already purchased food for the next couple of weeks, you’ll want to stock up on items that you eat regularly. Any shelf-stable items can be donated to Move For Hunger before your move to lighten your load
  • When moving long distances, you may want to fly in to meet your moving truck. Be sure that you book refundable plane tickets and select hotels that offer free cancellation. Ask about cancellation policies before you book, and remember to read the fine print.

While we’re practicing social distancing and/or if you must be home from work, spend time decluttering; find online auction and sale sites to sell items that you’d rather not donate.




Vanguard Moving Storage & Logistics of CT



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